Internet etiquette, or how to communicate on the web

Vera Shibaeva

Communication on the Internet provides an ocean of freedom. But even the ocean has beaches - rules by sticking with which, you will significantly embellish your posts, comments and messages. Back in 1994, the book was published by programmer Virginia Shea, who has many years of experience in Silicon Valley. The publication titled “Netiket” (the English words “net” and etiquette, “Network” and “etiquette” are played out, such a translation as “setic” is also found) gave the name to the code of civilized communication on the Internet. This code is expressed in just ten rules:

Rule number 1: Remember the man

Treat the other person as you would like to be treated. Old as the world is truth, which is always relevant.

Rule number 2: Follow the rules of conduct that you follow in real life

Rudeness, rudeness, threats, violation of laws on the web - battle! Ignore boors and trolls - not getting food in the form of your experiences, they will go to graze in another place.Do not forget about the black list and settings that limit outsiders access to your pages on social networks.

Internet etiquette, or how to communicate on the web

Rule number 3: Remember where you are in cyberspace

The language of communication of fans of online games is inappropriate in correspondence with colleagues or customers, and in groups devoted to art or books, will inevitably pay more attention to literacy commentator and his ability to present his own thoughts.

Rule number 4: Respect someone else's time

This rule calls for regulating, firstly, the volume of messages: it is better to write concisely or split up large text into parts (in a blog, use subheadings). It has been established that the page volume on the Internet that is comfortable for our eyes is 2500–3500 characters with spaces (when viewed from a laptop or tablet). Secondly, the frequency of publications, reposts, mailings is important: if every minute you are present in friends and acquaintances' friend tapes, some of them will be unsubscribed from you just for spam.

Also this paragraph reminds: do not take offense at the interlocutor, if he did not respond instantly. Even with the status of "online" your addressee can be busy with urgent work, talking with his superiors, having lunch at last.

Rule number 5: Write correctly

On the Web, you can invent almost everything about yourself, but your own speech is more difficult to fake. It is something that is reflected in the texts of messages, posts and comments, and becomes a portrait of our "I" on the Internet.

Internet etiquette, or how to communicate on the web

Perhaps the main advice - consider the circumstances of communication. In a dialogue with friends, you can relax as much as possible: use a bunch of emoticons and exclamation marks, moderately ignore commas (except for cases like “you can’t come today tomorrow”) and don’t put an end to anything just by starting a new sentence in the next line or making it a separate message. You can laugh at typos together, which are inevitable when typing fast, not distinguish between uppercase and lowercase letters and not work on quotes (“go to the club imperial”) - many calmly think that friends write their name with a small letter (“anya , Hello how are you?"). And even insert a strong mot if similar in the course of your company.

But if you write to a colleague, a client, a specialist in the state services portal and other official needs, then, of course, it's better to introduce yourself at the Russian language lesson during the control work.Be sure to re-read the text of the letter or message, remove typos and roughness in the style, "comb" punctuation. If you are not confident in your abilities, use the dictionaries and checkout services of the portals Gramote.ru, Orfogrammka.ru, Glavred.ru.

Rule number 6: Share knowledge

Help others in what you are strong. It is easy for someone to give an easy recipe for dessert; someone, having a diploma and experience of a professional lawyer, is able to bring order to the forum of young mothers, dispelling the heresy of previous comments on the topic of maternity capital. You look, not only what is called, improve karma, but you will get new friends, and even part time job on the Net.

Rule number 7: Do not lose control over the discussion.

Should I feed the flame dry branches? If the participants of the online dispute go over to the people, forgetting completely about the subject of the discussion, leave it, wisely writing that in further bickering in this tone, do not see the point. If you have moderator rights, then it is much easier for you to send the discussion back to the productive channel, cooling hot heads with a warning or a ban.

Internet etiquette, or how to communicate on the web

Rule number 8: Respect the privacy of others privacy

You can not put on the Network any personal information of other people: your real name, address, contact phone number, usernames and passwords, even photos, without their consent. This is a violation of both the law and ethical standards. It would not hurt to learn this item from a netiket even for girlfriends who like to create pages on dating sites on behalf of their lonely friends - of course, solely for good purposes. But the heroine of the questionnaire with the promise “I want to get married at any cost” is not aware that she dreams of a dress with a veil and corresponds with three allegedly divorced Apollos at once ...

Rule number 9: Do not abuse authority

This item of the code of Internet etiquette derives from the previous one and is addressed to moderators, system administrators and other professionals who have access to private user data - their full profile, personal account, etc. Gender, age, email address and other information about your audience. must remain under the "Top Secret".

Rule number 10: Be able to forgive the mistakes of others

The meaning of this rule is close to the first rule - "Remember the person". The right to a mistake, a stupid from someone's point of view, a question or conclusion is everyone's.Do you want to correct the interlocutor - do it correctly, explain politely what he is wrong about. Grammarnatsi and know-alls (in fact, often “sofa” experts, and not real experts on the issue) no one likes. It is no coincidence that there are jokes on the Internet that when an opponent finishes his arguments, he finds fault with your spelling, and during school hours on the Web, the number of those who are well versed in politics, economics, military affairs, history, cinema and others spheres.

Internet etiquette, or how to communicate on the web

To summarize the above, to consolidate:

Do not put a dot in the end of the message: it can be perceived as an unnecessary pause and even as a sign of rudeness, aggression. When you emphasize the point, the interlocutor may think that you are trying to drive your every remark into it.
In the Network, outside of working issues, a democratic appeal to “you” has been adopted - the pathetic “you” will be set aside to congratulate the boss on his birthday.
If you write to a person several times a day and begin each message with a greeting, he may think that you have memory problems. One pill is enough (that is, the first exchange of messages in which there will be the words "hello" and "hello")!
Do not write anything in Caps Lock mode. Please DO NOT WRITE!
Like value - “I'm interested.” Say it to those who blame you for their heartlessness when you put likes to messages on acute social and political issues.
Controversy on the web is a waste of time, especially if your opponent doesn’t shine with knowledge of the topic and culture of communication. Everything you say will be used against you.
The signature templates in e-mails: "Yours faithfully", "With best wishes", etc. - are very boring and old. Think of something original, suitable for you or do not use etiquette forms at all, because the name of the sender and the date of sending the letter are easy to see in its form.
In informal online communication, large (capital) letters are optional: Masha walks along the embankment of the Moscow River.
Another post is much shorter than the line with the accompanying hashtags. In fact, one or three labels are enough: # be cute!
Make it a rule to respond to letters that do not require an urgent response within the next day. You can specify this information in the email signature settings. So your addressees will know that you will answer them exactly, and they will not bother you with reminders a couple of hours after sending your message.


Date: 08.10.2018, 14:23 / Views: 94462

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